Summary
Summary
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Customer Service Professional with 20 years of assisting teams to meet performance targets and exceed client expectations. Interests in working as an I.T. professional. Comfortable working with minimal supervision and is detail-oriented. Key strengths include excellent problem-solving ability, strong communication, and the ability to grasp new concepts quickly.
Highlight of Qualifications
Highlight of Qualifications
Certified CompTIA A+
P.C. Support Specialist Diploma
Excellent verbal and written communication
Experienced installing software, hardware, and peripherals
Possess excellent problem-solving skills
Experienced installing software and networking systems small office/home office
Analytical, flexible, and determined
Learns and can apply new technology quickly
Can use virtualization technologies (hyper-v, ESXi, virtual box)
Proficient with (Microsoft Office software: Word, Excel, PowerPoint, Access)
Work experience
Work experience
Uber Eats - Delivery Driver
Pickup and deliver food to its designated destination in a proper and timely manner
Achieved customer satisfaction through fast, accurate, and clean service.
Mcdonald's - Shift Manager
Assisted customers with their order
Resolved customer service concerns
Maintained and troubleshot equipment
Food product quality assurance
Achieved customer satisfaction through fast, accurate, and clean service
Education
Education
P.C. Support Specialist Diploma - Academy of learning
High school Diploma
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